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Pharmacy inspections

Inspection reports and learning from inspections

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Longwood Pharmacy (1031287)

Inspection outcome: Standards met

Last inspection: 10/08/2022

Pharmacy context

This pharmacy is situated in a parade of shops on a main road. It changed ownership in 2019. As well as dispensing NHS prescriptions the pharmacy provides flu vaccinations. The pharmacy supplies medicines in multi-compartment compliance packs and provides the Community Pharmacy Consultation Service (CPCS).

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy's working practices are largely safe and effective. The pharmacy generally keeps the records it needs to by law so that medicines are supplied safely and legally. It protects people's personal information well and people who use the pharmacy can provide feedback. Team members understand their role in protecting vulnerable people. Team members generally respond appropriately when mistakes happen during the dispensing process. But they don't consistently record or review near misses. So, this may mean that they are missing out on opportunities to learn and make the pharmacy's services safer.

Principle 2. Staff

Standards met

The pharmacy has enough team members to dispense and supply its medicines safely, and they work effectively together and are supportive of one another. Team members do some ongoing training to help keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area

Principle 4. Services, including medicines management

Standards met

The pharmacy generally provides its services safely. It obtains its medicines from reputable sources, and it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy's services.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.

Pharmacy details

162-166 Longwood Gardens
Barkingside
ILFORD
IG50EW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards