Inspection outcome: Standards met
Last inspection: 25/08/2023
Pharmacy context
The pharmacy is located next to a medical centre in a largely residential area of the town of Maldon. It provides a variety of pharmacy of services including the New Medicines Service (NMS), dispensing NHS prescriptions and blood pressure monitoring. It also provides medicines in multi-compartment packs to some people to help them take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy
manages the risks associated with its services adequately. And it protects
people’s confidentiality by disposing of confidential waste appropriately. The
pharmacy regularly records errors that occur and has meetings to discuss these
to make its services safer. And it keeps most of its records up to date and
accurate.
Principle 2. Staff
The pharmacy has enough people to manage its workload and the team works well together. Experienced team members have completed the required training for their roles and newer members of the team are due to be enrolled on accredited training courses. Team members feel able to raise concerns if needed and they are not set any targets.
Principle 3. Premises
The pharmacy is generally clean and tidy. And it is kept secure against unauthorised access. It has a consultation room where people can have a conversation about their healthcare or receive services in private.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and can offer support to people who need it. It obtains medicines and medical devices from reputable suppliers. And it actions safety alerts and recalls alerts promptly and appropriately to make sure people receive medicines which are fit for purpose. The pharmacy stores its medicines safely and appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to carry out its services efficiently and safely. And its equipment is in good working order. It uses its equipment to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |