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Pharmacy inspections

Inspection reports and learning from inspections

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Lloydspharmacy (1092181)

Inspection outcome: Standards met

Last inspection: 27/04/2022

Pharmacy context

This is a community pharmacy next to a medical practice in Cumnock. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy provides substance misuse services and dispenses private prescriptions. Pharmacy​ team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs). The inspection was completed during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

Pharmacy team members follow good working practices. And they show that they are managing dispensing risks to keep services safe. The pharmacy documents its mistakes and team members learn from them to improve the safety of services. The pharmacy keeps the records it needs to by law, and it suitably protects people's private information.

Principle 2. Staff

Standards met

Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. The pharmacy proactively supports team members in-training to obtain the skills they need. And it provides relevant training as and when required to develop the necessary knowledge and skills for their roles.

Principle 3. Premises

Standards met

The pharmacy premises support the safe delivery of its services. And it manages the space for the storage of its medicines well. The pharmacy has suitable arrangements for people to have private conversations with the team.

Principle 4. Services, including medicines management

Standards met

The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. And it has arrangements to identify and remove medicines that are no longer fit for purpose. The pharmacy provides services which are easily accessible. And it manages its services well to help people receive appropriate care.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.

Pharmacy details

Cumnockhealth Centre
2 Tanyard
CUMNOCK
KA181BF
Scotland

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards