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Pharmacy inspections

Inspection reports and learning from inspections

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Lloydspharmacy (1086571)

Inspection outcome: Standards met

Last inspection: 25/10/2022

Pharmacy context

This busy pharmacy is situated within a large supermarket on the outskirts of Bracknell. It sells over-the-counter medicines, and it dispenses NHS and private prescriptions. The pharmacy offers other healthcare services including flu vaccinations, the NHS New Medicine Service (NMS), and the Community Pharmacy Consultation Service (CPCS). It operates extended hours over seven days.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably manages the risks associated with its services. It has clear systems and processes to make sure the team works safely. And it keeps the records that it needs to by law, but the team could do more to make sure documentation and records are easily accessible and well organised. The pharmacy team members discuss and record any mistakes so they can learn from them. The team members keep people’s private information safe, and they understand how to support and safeguard vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage the workload and the team works well together. Pharmacy team members receive the right training for their roles. They keep their knowledge up to date, and they can raise concerns and seek support if needed.

Principle 3. Premises

Standards met

The pharmacy provides a safe, secure and professional environment for people to receive healthcare services. The pharmacy has a spacious consultation room where people can receive services, such as vaccinations, and have conversations with members of the pharmacy team in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services that people can easily access. Its working practices promote the safe delivery of its services. The pharmacy gets its medicines from reputable suppliers, and it stores them appropriately. The pharmacy team members complete some checks to make sure medicines are fit for purpose and suitable to supply. But the team could do more to make sure it effectively manages waste and unwanted medicines.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment and facilities to provide its services safely. Equipment is generally safe and suitable to use. But the team doesn’t always act promptly to make sure equipment is in good working order.

Pharmacy details

Within Sainsbury’s store’
Bagshot Road
Birch Hill

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards