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Pharmacy inspections

Inspection reports and learning from inspections

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Lloydspharmacy (1041251)

Inspection outcome: Standards met

Last inspection: 05/08/2020

Pharmacy context

This pharmacy is a branch of Lloyds Pharmacy inside a large Sainsbury's supermarket on a retail park in Merton. It dispenses NHS and private prescriptions, sells a range of over-the-counter medicines and provides health advice. The pharmacy normally provides both NHS and private flu vaccinations in the autumn and winter seasons. It also offers a private weight management service. It dispenses some medicines in multi-compartment compliance aids for people who may have difficulty managing their medicines. The inspection was carried out during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy regularly reviews the safety of its services to protect people and further improve patient safety. It carries out extra safety checks and cleaning routines to help make sure it is as safe from the coronavirus as possible. People who work in the pharmacy can explain what they do, what they’re responsible for and when they might seek help. They work to professional standards and identify and manage risks appropriately, especially those related to the virus. They understand their role in protecting vulnerable people, and they keep people’s private information safe. The pharmacy has appropriate insurance to protect people if things do go wrong. It keeps all of the records it needs to by law.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely, and they work well together as a team. Pharmacy team members are well-trained and keep their knowledge up to date. They support one another and work well together in making sure enough of them are always available to provide the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy provides a professional environment for people to receive its services. It keeps them suitably clean and secure so that people can safely use its services.

Principle 4. Services, including medicines management

Standards met

The pharmacy delivers its services in a careful and effective manner, so that people with a range of needs can access them safely. The pharmacy sources, stores and generally manages its medicines safely, and so makes sure that the medicines it supplies are fit for purpose. It makes sensible adjustments to the services it offers to people so that the risks of transmitting the coronavirus are reduced. It prepares for new services carefully so that it can start offering them safely to people.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment for the range of services it provides. It takes sensible precautions so that people can safely use its facilities to access its services. It also uses its facilities and equipment appropriately to keep people’s private information safe.

Pharmacy details

Sava Centre
Priory Park

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards