Inspection outcome: Standards met
Last inspection: 20/09/2023
Pharmacy context
This community pharmacy is situated on a busy main road in the Littleover area of Derby. It dispenses NHS prescriptions and sells a range of over-the-counter medicines. And it offers both NHS and private services which includes an on-site prescribing service for minor illnesses. The pharmacy supplies medicines in multi-compartment compliance packs and offers a delivery service. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and
manages the risks associated with the services that it provides. The pharmacy
provides an on-site walk-in prescribing clinic with risk assessments in place
to help make sure that the service is being provided safely. But the risk assessments are not tailored to the
service being provided. So, they may not always effectively manage the risks
involved. Team members follow
written procedures so that they can carry out tasks safely. The pharmacy keeps
the records that are needed by law. It protects people’s information and
regularly takes the opportunity to learn from mistakes that may occur.
Principle 2. Staff
The pharmacy has enough
staff to effectively manage the workload. Team members complete appropriate
training so that they can carry out their roles and responsibilities. And
support is provided to those on training courses to help them progress. Team
members communicate effectively with each other and can raise concerns if they
need to.
Principle 3. Premises
The pharmacy’s environment
is suitable for the services that it provides. It is generally clean and tidy,
but some areas are disorganised which may detract from the professional
appearance. A consultation room is available for the confidential provision of
pharmacy services, including a walk-in prescribing service.
Principle 4. Services, including medicines management
The pharmacy provides a
range of NHS and private services safely and effectively. It offers a
prescribing service to treat minor illnesses and carries out checks to make
sure that medicines are being prescribed safely. But the pharmacy does not always provide the
correct safety advice when supplying higher-risk medicines.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services safely. It maintains the equipment
appropriately and keeps it securely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |