Inspection outcome: Standards met
Last inspection: 30/08/2024
Pharmacy context
The pharmacy is located within a GP practice in East London. It provides NHS dispensing services, the Pharmacy First service, the New Medicine Service, and blood pressure checks. It also provides the emergency contraception service, COVID-19 vaccination and flu vaccination services via patient group directions. The pharmacy supplies medicines in multi-compartment compliance packs to people who live in their own homes and need this support.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It records and reviews any mistakes that happen during the dispensing process. It protects people’s personal information. Team members understand their role in protecting vulnerable people. And the pharmacy largely keeps its records up to date and accurate.
Principle 2. Staff
The pharmacy has enough members to provide its services safely. They are provided with some ongoing training to support their learning needs. And they have regular meetings where they can raise concerns or make suggestions.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. People with a range of needs can access the pharmacy’s services. And the pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |