Inspection outcome: Standards met
Last inspection: 15/06/2023
Pharmacy context
This medical centre pharmacy is situated in a suburban residential area, serving the local population. It mainly prepares NHS prescription medicines, and it manages people's repeat prescription orders. A large number of people receive their medicines in weekly multi‐compartment compliance packs to help make sure they take them safely. The pharmacy provides the NHS COVID-19 vaccination and minor ailment services, and it has a home delivery service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages the risks associated with its services. It has written policies and procedures to help make sure it operates safely. The pharmacy team usually reviews its mistakes so that it can learn from them. Team members understand their role in protecting and supporting vulnerable people, and they secure people's confidential information.
Principle 2. Staff
The pharmacy has enough staff to provide safe and effective services. Team members receive the right training for their roles.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. The pharmacy has consultation facilities, so the pharmacy team can speak to people in private.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers, and it generally manages them appropriately to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment and facilities that it needs for the services it provides. The equipment is appropriately maintained and used in a way that protects people's privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |