Inspection outcome: Standards met
Last inspection: 10/09/2019
Pharmacy context
This is an independent community pharmacy and is one of several pharmacies owned by the same local company. It is located in a residential area of Leamington Spa. It dispenses prescriptions, sells a range of over-the-counter medicines and dispenses medicines in multi-compartment compliance packs to some people who need help in managing their medicines at home. The pharmacy has a small number of people who receive instalment supplies for substance misuse treatment. And it also provides a free prescription delivery service mainly to people who are unable to come into pharmacy to collect their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help make sure that its services are delivered safely. And members of the pharmacy team generally follow safe practices. They record their mistakes so that they can learn from them. They keep the records required by law and they keep people’s private information securely. But the pharmacy’s written instructions have not been reviewed recently. So, this could mean that they do not reflect current best practice.
Principle 2. Staff
Members of the pharmacy team have the appropriate skills and qualifications for their roles. They are supportive of each other and work well together. And they have some resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are safe, secure, and adequate for the services it provides.
Principle 4. Services, including medicines management
The pharmacy provides its services effectively. People receive the advice and support they need to help them take their medicines safely. The pharmacy obtains its medicines from appropriate suppliers. And it generally takes the right actions if any medicines are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs for the services it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |