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Pharmacy inspections

Inspection reports and learning from inspections

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Lewis Grove Pharmacy (1040849)

Inspection outcome: Standards met

Last inspection: 28/06/2024

Pharmacy context

This pharmacy is located on a busy road intersection in Lewisham. The pharmacy supplies medicines in multi‐compartment compliance packs to people who need help managing their medicines. It also provides NHS Covid vaccinations and the NHS blood pressure service. The pharmacy offers a private travel clinic (including vaccinations) using patient group directions (PGDs). And it provides consultations via the Pharmacy First service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy's working practices are largely safe and effective. The pharmacy keeps the records it needs to by law so that medicines are supplied safely and legally. Team members use the procedures in place to protect vulnerable people. And the pharmacy consistently records and reviews near misses which provides it with opportunities to learn and make the pharmacy's services safer.

Principle 2. Staff

Standards met

The pharmacy generally has enough team members for the services it provides. And they do the right training for their roles. The pharmacy supports its team members with ongoing training to help them keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy maintains its premises adequately and they are suitable for the services the pharmacy provides. The pharmacy has facilities to meet the needs of people requiring privacy when using its services.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely and people with differing needs can access the pharmacy's services. It orders its medicines from reputable sources and largely manages them properly. It takes the right action in response to safety alerts, but it could do more to ensure that it reacts to these in a timely way.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. The team uses its facilities and equipment to keep people's private information safe.

Pharmacy details

1 Lewis Grove
Lewisham
LONDON
SE136BG
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards