Inspection outcome: Standards met
Last inspection: 06/10/2021
Pharmacy context
This is a traditional community pharmacy located on a row of shops in a residential area. NHS dispensing is the main activity and the pharmacy also sells a range of over-the-counter medicines. A locum pharmacist was on duty at the time of inspection and had only worked at the pharmacy on a few previous occasions.The inspection was carried out during the covid 19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help staff work safely and effectively. But some of the instructions have not been reviewed for several years, so they may not always be relevant to current practice. Members of the team record things that go wrong so that they can learn from them. But they don’t record all of their mistakes so they may miss some opportunities to improve.
Principle 2. Staff
There are enough staff to safely manage the workload and they are appropriately trained for the jobs they do. Members of the team work well together and can use their professional judgement in the interests of patients. But they do not receive any structured ongoing training so they may not always be able to keep their knowledge up to date.
Principle 3. Premises
The pharmacy is clean and tidy and there is enough space to allow safe working. Infection control measures are in place to help reduce the risk of Covid 19 spread. And a consultation room is available to protect people's privacy. The pharmacy provides a suitable environment for healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access and they are generally well managed, so that people receive their medicines safely. But members of the pharmacy team do not always know when high-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. The pharmacy team stores medicines safely and carries out checks to help make sure that they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |