Inspection outcome: Standards met
Last inspection: 28/09/2022
Pharmacy context
This community pharmacy is in the large town of Huntly. The pharmacy provides a range of services including dispensing NHS prescriptions, seasonal flu vaccinations, a travel clinic, the NHS Pharmacy First service and an ear wax removal service. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the pharmacy team follows. And it completes all the records it needs to by law. Team members suitably protect people’s confidential information. They respond competently when errors occur and take appropriate action to prevent future mistakes. Team members demonstrate a clear understanding of how to safeguard the safety and wellbeing of children and vulnerable adults. And they respond promptly and suitably when concerns arise.
Principle 2. Staff
The pharmacy has an experienced team with the qualifications and skills to support its services. It encourages an open and honest culture where team members work very well together. Team members share ideas on how to improve the delivery of services through regular meetings. And they actively engage in providing feedback on any changes that may affect their ways of working. They benefit from identifying areas of their own practice they wish to develop, and the pharmacy helps them to achieve this.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good and varied facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy actively supports local and national NHS healthcare initiatives to help people access a range of services to meet their needs. It manages its services well to help people receive appropriate care and to make sure they receive their medicines when they need them. The pharmacy gets its medicines from reputable sources and it stores them properly. The team carries out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |