Inspection outcome: Standards met
Last inspection: 27/11/2024
Pharmacy context
This pharmacy is located on a busy street in central Bournemouth close to the university residence. It sells a range of over-the-counter medicines, dispenses NHS and private prescriptions, provides the Pharmacy First service, a contraceptive service and a blood pressure service. They also provide flu vaccines, multi-compartment compliance aids and a local delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It has up‐to‐date written procedures that the pharmacy team follows. It completes all the records it needs to by law and has suitable insurance to cover its services. The pharmacy team keeps people’s private information safe. And it knows how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy trains its team members for the tasks they carry out using accredited training courses and provides additional training to allow the staff to develop their roles. The pharmacy team manages its workload safely and effectively. And team members support one another well.
Principle 3. Premises
The pharmacy premises are clean, organised and appropriate for the services delivered. The pharmacy has enough workspace for the team to work effectively and it is presented well. The pharmacy has a suitable consultation room for private conversations.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support the health needs of its community. And people can easily access these services. The team makes suitable checks to ensure people taking higher‐risk medicines do so safely and they provide appropriate counselling. Team members store and manage medicines appropriately. And they take the right action in response to safety alerts and medicines shortages, so people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has appropriate equipment for the services it provides. And it keeps its equipment clean and well maintained to make sure it is safe to use and it calibrates equipment to ensure it works properly.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |