Inspection outcome: Standards met
Last inspection: 21/06/2022
Pharmacy context
This is a community pharmacy situated inside the Lancaster University campus, south of Lancaster city centre. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations, and emergency hormonal contraception. The pharmacy’s workload fluctuates throughout the year, with the busiest periods being during termtime when students are on-site.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures, and this helps to maintain the safety and effectiveness of its services. It has a process to review any mistakes which may occur, and it keeps the records it needs to by law. The pharmacy takes adequate steps to help keep private information safe.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete self-directed learning to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. People who use the pharmacy are counselled to ensure they understand how to use their medicines safely.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |