Inspection outcome: Standards met
Last inspection: 24/11/2022
Pharmacy context
This is a community pharmacy on a busy high street. It primarily offers NHS services, including dispensing prescriptions and it provides the New Medicine Service. And it does a flu vaccination service. It supplies medication in multi-compartment compliance packs to some people who need help with taking their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with its services. Team members record any dispensing mistakes that happen and take action to reduce future risk. People can provide feedback or raise concerns about the pharmacy’s services. The pharmacy keeps its records up to date and accurate. And it protects people’s personal information well. Team members know how to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely, and they do the right training for their roles. They are comfortable about making suggestions or raising concerns. And they do some ongoing training to help keep their knowledge and skills up to date. Staff are able to take professional decisions to help make sure people are kept safe.
Principle 3. Premises
The pharmacy premises are clean, tidy, and secure. They are suitable for the services the pharmacy provides. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. People with a range of needs can access its services. It gets its medicines from reputable sources and stores them properly. And it takes the right action in response to safety alerts, so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |