Inspection outcome: Standards met
Last inspection: 08/10/2019
Pharmacy context
This is a community pharmacy located on a parade of shops on a busy main road in Luton, Bedfordshire. The pharmacy dispenses NHS and private prescriptions. It offers Medicines Use Reviews (MURs), Emergency Hormonal Contraception (EHC), sells over-the-counter (OTC) medicines and provides advice. And, it supplies multi-compartment compliance aids to people if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy is well-managed and manages risks appropriately. It has a set of written instructions to guide the team on the pharmacy’s internal processes. Team members protect people’s private information appropriately. And, the pharmacy adequately maintains most of the records that it needs to. Although team members deal with their mistakes responsibly, they don’t have many records in place to demonstrate the process when internal mistakes happen. This could mean that they may miss opportunities to learn from their mistakes and prevent them happening again.
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
Pharmacy details
650 Hitchin Road
Jansel House
Stopsely Green
LUTON
LU27XH
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |