Inspection outcome: Standards met
Last inspection: 03/12/2025
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Pharmacy context
This community pharmacy is situated in Worcester city centre. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations, the NHS Pharmacy First service and blood pressure testing. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time. A substance misuse and needle exchange service are also available.
This was a desktop inspection following an inspection in September 2025 where the pharmacy did not meet Standards 1.2, 1.6 and 2.2. This reinspection focused on the Standards which had previously not been met. The pharmacy has reviewed its arrangements for learning from mistakes and has updated the process that it would follow if the pharmacy team was made aware of an incident or complaint. It has carried out a review of the way that it keeps its records and is ensuring all records are maintained in accordance with legal and best practice requirements. And staff have been enrolled on appropriate training courses for the roles they are carrying out in the pharmacy.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |