Inspection outcome: Standards met
Last inspection: 08/04/2019
Pharmacy context
This is a community pharmacy located in a parade of local shops within a village in Staffordshire. People using the pharmacy are from the village and the majority are from the older population. The pharmacy dispenses NHS prescriptions and provides some other NHS funded services. The pharmacy team dispenses medicines into weekly packs for people that can sometimes forget to take their medicines. The ownership of the pharmacy changed in November 2018 which has meant there have been some changes to the way the pharmacy runs.
Inspection summary findings
Principle 1. Governance
The pharmacy aims to identify and manage risks associated with its services. It responds well to people’s feedback and tries to make improvements to the quality of its services. But pharmacy team members do not always follow company procedures. This may increase the likelihood of mistakes happening, or mean they miss learning opportunities
Principle 2. Staff
The pharmacy has enough staff to provide its services. But pharmacy team members do not have formal training plans to make sure keep their skills and knowledge up to date. This may affect how well they care for people and the advice they give.
Principle 3. Premises
The pharmacy is clean,
secure and suitable for the services currently provided. But the consultation facilities are untidy which reduces the overall professional image.
Principle 4. Services, including medicines management
The pharmacy’s services are generally well managed. It sources and supplies medicines safely. But the pharmacy team does not store all stock medicines in appropriately labelled containers. This increases the chance that medicines could be given out when they have passed their ‘use by’ dates.
Principle 5. Equipment and facilities
The pharmacy has most of the appropriate equipment and facilities to provide the services it offers.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |