Inspection outcome: Standards met
Last inspection: 21/04/2022
Pharmacy context
The pharmacy is in Bradford city centre. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They provide medicines to people in multi‐compartment compliance packs. And they deliver medicines to people’s homes. The pharmacy provides a busy substance misuse service. The inspection was completed during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages risks to its services. And it keeps the records it must by law. Pharmacy team members regularly record and discuss mistakes they make. And they generally learn from these to reduce the risks of similar isolated mistakes. Team members understand their role to help protect vulnerable people. And they suitably protect people’s private information. The pharmacy mostly has documented procedures it needs relevant to its services. But some procedures are missing to help team members manage key systems and processes effectively.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete some appropriate, ad-hoc training to help keep their knowledge and skills up to date. Pharmacy team members feel comfortable raising concerns and discussing ways to improve services.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services it provides. The pharmacy has a suitable room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people, including people using wheelchairs. The pharmacy has systems in place to help provide its services safely and effectively. It sources its medicines appropriately. And it mostly stores and manages its medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |