Inspection outcome: Standards met
Last inspection: 15/08/2024
Pharmacy context
This community pharmacy is situated in the residential area of Penwortham, south of Preston city centre. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including the NHS Pharmacy First service, seasonal flu vaccinations and emergency hormonal contraception.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help the team to provide services safely and effectively. The pharmacy keeps most of the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. Members of the team discuss when things go wrong. But they do not always record them or perform an analysis to look for underlying trends. So they may miss some learning opportunities and there may be a risk of similar mistakes happening again.
Principle 2. Staff
There are enough members of the team to effectively manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team have completed some additional training to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations with members of the team.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always be able to check that the medicines are still suitable, or give people advice about taking them.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they use the equipment in a way to help maintain privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |