Inspection outcome: Standards met
Last inspection: 11/01/2023
Pharmacy context
This community pharmacy is in a large suburb of Leeds. The pharmacy’s main activity is dispensing NHS prescriptions. It provides some medicines in multi-compartment compliance packs to help people take their medication. And it offers the NHS hypertension case finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It has written procedures that the pharmacy team follows, and it completes the records it needs to by law. The pharmacy protects people’s private information correctly and the team has training and guidance to respond to safeguarding concerns. Team members respond appropriately when errors occur, they record what happened and they act to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with an appropriate range of skills and experience to support its services. Team members work well together and support each other in their day-to-day work. They receive some opportunities to complete ongoing training. But they don’t always receive individual feedback on their performance which means they may miss the chance to further develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible to people. And it manages its services well to help people receive appropriate care and to make sure they receive their medicines when they need them. The pharmacy obtains its medicines from reputable sources and it generally manages and stores its medicines well. But the pharmacy doesn’t always appropriately label and store some medicines as it should.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure its equipment is used appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |