Inspection outcome: Standards met
Last inspection: 04/10/2022
Pharmacy context
This community pharmacy is amongst a small parade of shops in a suburb of Hull. The pharmacy dispenses NHS prescriptions and supplies some medicines in multi-compartment compliance packs to help people take their medication. It offers a range of other services including the seasonal flu vaccination service and the NHS COVID-19 vaccination service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the pharmacy team follows. And it completes all the records it needs to by law. Team members suitably protect people’s confidential information and they understand their role to help protect vulnerable people. Team members respond competently when errors occur, they discuss what caused the error and they act to prevent future mistakes.
Principle 2. Staff
The pharmacy has an experienced team with the qualifications and skills to safely provide its services. It encourages an open and honest culture where team members work very well together. Team members benefit from identifying areas of their own practice they wish to develop, and the pharmacy helps them to achieve this. The pharmacy supports ongoing training for team members so they can suitably develop their skills and knowledge. And they discuss ideas and implement new processes to enhance the delivery of the pharmacy’s services.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy's services are easily accessible and help people to meet their healthcare needs. The team manages its services well and makes sure people receive their medicines when they need them. Team members support people with advice and healthcare information. They store medicines properly and they regularly carry out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |