Inspection outcome: Standards met
Last inspection: 03/01/2024
Pharmacy context
This is a community pharmacy on a busy main road in Brighton. It is in the same building as a medical centre and not far from a university. It mainly dispenses NHS prescriptions and offers flu vaccinations (when in season) and travel vaccinations. It supplies medication in multi-compartment compliance packs to people who need this additional level of support. And these packs are usually assembled by the pharmacy’s offsite hub. The pharmacy also provides the New Medicine Service (NMS) and a supervised adminstration service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. Team members know about their own roles and responsibilities. People using the pharmacy can provide feedback about its services. The pharmacy generally keeps the records it needs to by law, and it protects people’s personal information well. Team members know how to protect the welfare of vulnerable people. They record and review any dispensing mistakes and use this information to help make the pharmacy’s services safer.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely and they feel comfortable about making suggestions or raising any concerns. They are able to take professional decisions to help keep people safe. Staff do the right training for their roles. And they do some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and they are kept clean. People can have a conversation with a team member in a private area, and the premises are kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy is providing its services safely and effectively. It gets its medicines from reputable sources and largely stores them appropriately. It takes the right action in response to safety alerts to help ensure that people get medicines and medicine devices that are safe to use. It uses its computer system effectively to help team members easily locate dispensed items.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services and it maintains it appropriately. It uses its equipment and facilities to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |