Kamsons Pharmacy (1099144)

Inspection summary findings

Principle 1. Governance

The pharmacy effectively identifies and manages risks with its services. Pharmacy team members comprehensively record and review their mistakes to help them learn. And they make effective changes to help improve safety. Team members understand their role in protecting vulnerable people. And they suitably protect people’s confidential information. 

Principle 2. Staff

The pharmacy's team members are suitably qualified for their roles and the services they provide. They confidently discuss their learning and development needs together. And they make effective changes to address their needs and achieve common goals. Team members complete ongoing training to keep their knowledge and skills up to date. They manage the workload well and feel comfortable raising and discussing concerns. 

Principle 3. Premises

The pharmacy is clean, secure and properly maintained. It provides a suitable space for the services it provides. And it has a suitable room where pharmacy team members can speak to people privately.

Principle 4. Services, including medicines management

The pharmacy’s services are accessible to people. It operates and provides its services safely. And team members are good at using the pharmacy's systems to help ensure people receive appropriate advice and information about their medicines. The pharmacy sources its medicines appropriately. And it stores and manages its medicines properly.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely. It maintains its equipment properly, so it is safe to use. And pharmacy team members manage and use the equipment in ways that protect people’s confidentiality.