Inspection outcome: Standards met
Last inspection: 24/11/2023
Pharmacy context
This pharmacy is on a junction at the end of a row of shops along the main A259 coastal road through Peacehaven, East Sussex. It dispenses people’s prescriptions, sells over-the-counter medicines and offers health advice. It offers flu vaccinations in the autumn and winter seasons, and delivers medicines to people who can’t visit the pharmacy in person.
Inspection summary findings
Principle 1. Governance
The pharmacy provides its services in line with clear, up-to-date written procedures which are being followed by its team members. Its team members work to professional standards, identifying and managing risks effectively. They are clear about their responsibilities and know when to seek help. The pharmacy keeps satisfactory records of the mistakes that occur. The pharmacist regularly reviews them with members of the team so that they can all learn from them and help prevent them from happening again. The pharmacy manages and protects confidential information well and has suitable insurance in place to help protect people if things do go wrong.
Principle 2. Staff
The pharmacy has sufficient staff to manage its workload safely, and they work well together as a team. The pharmacy provides its team members with regular training to help keep their knowledge up to date. And it keeps suitable records of their training. It also ensures they can make suggestions to improve safety and workflows where appropriate.
Principle 3. Premises
The pharmacy’s premises provide a secure, well-maintained, clean and professional environment for people to receive its services. The pharmacy is well laid out with sufficient space for people to wait for their prescriptions. It has a suitably fitted out, albeit rather small, consultation room, which it uses regularly for some of its services and for sensitive conversations.
Principle 4. Services, including medicines management
The pharmacy provides its service in a safe and effective manner, and people with a range of needs can easily access them. It sources, stores and manages its medicines safely, and so makes sure that all the medicines it supplies are fit for purpose. It identifies people supplied with high-risk medicines so that they can be given extra information they may need to take their medicines safely. The pharmacy responds appropriately to drug alerts or product recalls to make sure that people only get medicines or devices which are safe for them to take. And it manages its other services well, keeping satisfactory records so that it can show who has done what and when.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for the range of services it provides. It also has easy access to appropriate sources of information that it may need. It uses its facilities and equipment appropriately to keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |