Inspection outcome: Standards met
Last inspection: 26/01/2024
Pharmacy context
This is a community pharmacy in a parade of shops, located in a seaside town. It mainly provides NHS services such as dispensing, the New Medicine Service, seasonal flu vaccinations, and supervised administration of some medicines. It delivers medicines to some people’s homes. And it assembles medicines into multi-compartment compliance packs when people need this additional level of support. The pharmacy was previously owned by Lloyds and changed ownership in December 2023.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. It largely keeps the records it needs to by law to show that it supplies medicines safely and legally. Team members know how to respond to concerns about the welfare of a vulnerable person. And they protect people’s personal information well. People using the pharmacy can provide feedback or make complaints about the pharmacy’s services.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely and effectively and they do the right training for their roles. They get some ongoing training to help them keep their knowledge and skills up to date. They feel comfortable about raising any concerns, and able to take professional decisions.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and they are kept secure. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and manages them well. It obtains its medicines from reputable sources and stores them properly. Team members take the right action in response to safety alerts to help ensure that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services and it maintains it appropriately. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |