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Pharmacy inspections

Inspection reports and learning from inspections

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Kamsons Pharmacy (1032967)

Inspection outcome: Standards met

Last inspection: 13/03/2020

Pharmacy context

The pharmacy is located on a busy main road in a largely residential area. It is near to Sittingbourne town centre and it is part of a large multiple of around 75 pharmacies. The people who use the pharmacy are mainly older people. The pharmacy receives around 80% of its prescriptions electronically. It provides a range of services, including Medicines Use Reviews and the New Medicine Service. And it supplies medications in multi-compartment compliance packs to some people who live in their own homes to help them manage their medicines.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It protects people’s personal information and people can provide feedback about the pharmacy’s services. It largely keeps the records it needs to keep by law, to show that its medicines are supplied safely and legally. And team members understand their role in protecting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough trained team members to provide its services safely and they do the right training for their roles. Team members are comfortable about raising concerns to do with the pharmacy or other issues affecting people’s safety. The team members can take professional decisions to ensure people taking medicines are safe.

Principle 3. Premises

Standards met

The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services. The pharmacy dispenses​ medicines into multi-compartment compliance packs safely. ​But the pharmacy doesn't always highlight prescriptions for higher-risk medicines. And this may mean that it misses opportunities to speak with people when they collect these medicines.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Pharmacy details

23 London Road
SITTINGBOURNE
ME101NQ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards