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Pharmacy inspections

Inspection reports and learning from inspections

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Journeyhealth (9012811)

Inspection outcome: Standards met

Last inspection: 22/01/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy provides its services at a distance, and the premises are not accessible to the public. It is situated in a building on a busy road in Ilford and its main business is selling over the counter medicines and providing treatments via Patient Group Directions (PGDs). The pharmacy offers weight loss medicines, hair loss treatments, period delay and erectile dysfunction medicines via PGDs.

This was the first routine inspection of the pharmacy since it was registered in July 2025.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Office 600
Green Lane
Ilford
IG3 9SQ
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards