Inspection outcome: Standards met
Last inspection: 30/05/2023
Pharmacy context
This is a community pharmacy located in the centre of Ventnor on the isle of Wight adjacent to a medical centre. It mainly serves local residents as well as tourists and provides dispensing services and over-the- counter medicines together with advice. The pharmacy has had problems recruiting and retaining a regular pharmacist and as a consequence has been closed for an extended period over the winter but has recently started reopening. It is currently open Monday to Fridays only.
Inspection summary findings
Principle 1. Governance
The pharmacy has satisfactory working practices. The pharmacy team monitor the safety of their services well. They record their mistakes and review them to help improve the pharmacy’s internal processes. Team members proactively protect the welfare of vulnerable people, and they understand how to suitably protect people’s private information. The pharmacy maintains its records appropriately in accordance with the law.
Principle 2. Staff
The pharmacy has sufficient staff to manage its workload safely. Pharmacy team members are suitably trained and skilled for the tasks they undertake. They have a clear understanding of their responsibilities. And members of the pharmacy team work well together and have a clear work culture of openness, honesty and learning.
Principle 3. Premises
The pharmacy's premises provide a satisfactory environment to deliver its services. The pharmacy is clean and it is professional in its appearance.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy team is helpful and ensures the pharmacy’s current limited services are managed safely. The pharmacy obtains its medicines from reputable sources and it stores and manages them appropriately.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The pharmacy keeps its equipment clean and uses its facilities appropriately to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |