Inspection outcome: Standards met
Last inspection: 10/10/2022
Pharmacy context
This is a community
pharmacy within a supermarket in Cheltenham, Gloucestershire. The pharmacy
dispenses NHS and private prescriptions. Its team members provide advice and
sell over-the-counter (OTC) medicines. The pharmacy offers local deliveries,
seasonal flu vaccinations, the New Medicine Service (NMS), blood pressure and
blood glucose monitoring.
Inspection summary findings
Principle 1. Governance
The pharmacy operates safely and effectively. Members of the
pharmacy team monitor the safety of their services by recording their mistakes
and learning from them. They understand how they can protect the welfare of vulnerable
people. And they protect people's privacy well. The pharmacy maintains most of its
records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy
team members understand their roles and responsibilities. They are competent to
provide the pharmacy’s services. And they keep their skills and knowledge up to
date by completing regular training.
Principle 3. Premises
The pharmacy's premises provide a professional environment for the
delivery of its services. The premises are clean and secure. And there is enough
space available for its services to be provided safely.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe. The pharmacy team is helpful and tries to ensure that people with different needs can easily access the pharmacy’s services. Team members highlight prescriptions that require extra advice. And they ensure appropriate, associated records are kept when services are provided. The pharmacy obtains its medicines from reputable suppliers. It stores and manages its medicines well. And the pharmacy manages concerns about medicines as well as medical devices appropriately.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide
its services safely. Its equipment is clean and well maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |