Inspection outcome: Standards met
Last inspection: 04/11/2024
Pharmacy context
This pharmacy is located within a GP practice in a residential area of West London. It mainly dispenses NHS prescriptions. It also supplies medication in multi‐compartment compliance packs to people who live in their own homes and need help managing their medicines. And it sells a small range of medicines over the counter.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services. And it keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process and take action to help prevent them being repeated. People who use the pharmacy can provide feedback. And team members are provided with training about safeguarding to ensure that incidents are dealt with appropriately.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They are provided with some ongoing training to support their learning needs. And they have regular meetings where they can raise concerns or make suggestions.
Principle 3. Premises
The pharmacy premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member.
Principle 4. Services, including medicines management
Rhe pharmacy’s services are easy to access. The pharmacy provides its services in a safe way. It supports people taking higher-risk medicines by making extra checks and providing advice when needed. It orders its medicines from reputable sources and manages them properly to make sure they are kept in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Richford Gate Health Centre
49 Richford Gate
Richford Street
LONDON
W67HY
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |