Inspection outcome: Standards met
Last inspection: 25/06/2019
Pharmacy context
This community pharmacy is in a residential area of Birmingham. It mainly dispenses NHS prescriptions from a local GP surgery. It supplies some medicines in multi-compartment compliance aids to help people take their medicines safely. And it provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It keeps the legal records it needs to and generally makes sure that they are accurate. Its team members manage confidential information appropriately. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely manage its workload. Its team members are suitably qualified for their roles but they do not receive regular ongoing training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. The pharmacy's consultation room is appropriate to provide services and to have private conversations.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. It stores its medicines appropriately and makes sure they are fit for purpose. The pharmacy’s team members identify higher-risk medicines and generally provide people with appropriate advice to help them use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to safely provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |