Pharmacy context
The pharmacy is located next to a medical centre in a residential area of Lyme Regis, Dorset. It serves its local population and is open five days a week. The pharmacy sells a range of over-the-counter medicines, dispenses NHS and private prescriptions and it provides the Pharmacy First service. It also provides an emergency hormonal contraception service and a local delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies the risks associated with its services but does not record the mistakes it makes to show what its team members learn from the changes they make. The pharmacy has up-to-date written procedures for the pharmacy team to follow. However, staff are unable to access them. The pharmacy completes all the records it needs to by law. And it has suitable insurance to cover its services. The pharmacy team keeps people’s private information safe. And it knows how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy has enough team members for the volume of service provided. However, it doesn't provide its team with suitable training to ensure they are kept up to date with changes in the profession. The pharmacy team generally manages its workload safely and effectively. And team members support one another well and are comfortable about providing feedback to one another.
Principle 3. Premises
The pharmacy premises are clean, organised and appropriate for the services delivered. The pharmacy has enough workspace for the team to work effectively. The pharmacy has a suitable soundproofed room for private conversations.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support the health needs of the local community. And people can easily access these services. The pharmacy makes suitable checks to ensure people taking higher risk medicines do so safely and they have updated directions for providing commissioned services. They store and manage medicines appropriately. And they take the right action in response to safety alerts, so people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure.
Pharmacy details
Lyme Regis
Community Care Centre
Uplyme Road
LYME REGIS
DT73LS
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.