Jhoots Pharmacy (1029032)

Inspection summary findings

Principle 1. Governance

The pharmacy generally identifies and manages the risks associated with its services. It has policies and procedures in place to help make sure that its team members work safely. And the pharmacy has appropriate insurance for the services it provides, and it keeps all the records it needs to by law. Pharmacy team members keep people’s private information safe. And they understand their role in protecting and supporting vulnerable people.

Principle 2. Staff

The pharmacy has enough suitably qualified staff to deliver its services safely. The team members work well together and communicate openly. And their professional judgement and patient safety are not affected by targets. The team members have access to additional training material, but the pharmacy does not have a formal ongoing training programme to make sure they keep their knowledge up to date.

Principle 3. Premises

The pharmacy provides a suitable environment for people to receive healthcare services. It has consultation facilities which are used for some services such as vaccinations, and so the pharmacy team members can speak to people in private.

Principle 4. Services, including medicines management

Overall, the pharmacy’s working practices are safe and effective, so people receive appropriate care. It gets its medicines from reputable suppliers, and it stores them securely. The pharmacy team members make some checks and manage medicines to make sure they are fit for purpose and suitable to supply.

Principle 5. Equipment and facilities

The pharmacy has the right equipment and facilities to provide its services safely. Equipment is appropriately maintained and used in a way which protects people’s privacy.