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Pharmacy inspections

Inspection reports and learning from inspections

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Jhoots Pharmacy (1028827)

Inspection outcome: Standards met

Last inspection: 25/09/2023

Pharmacy context

This community pharmacy is on a main road in Dunstable, Bedfordshire. Its main services include dispensing NHS prescriptions and selling over-the counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it offers a medicine delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with its services adequately. It keeps people’s confidential information secure. And it mostly keeps the records required by law. Its team members use feedback to inform the way they provide the pharmacy’s services. They understand how to recognise and respond to safeguarding concerns. And they engage in some learning following the mistakes they make during the dispensing process.

Principle 2. Staff

Standards met

The pharmacy employs a dedicated team of people who work together well. Team members are either trained or on appropriate courses for the role they undertake. They regularly share learning with each other and are confident in providing feedback at work.

Principle 3. Premises

Standards met

The pharmacy is clean, secure, and suitable for the services provided. It has facilities to allow people to have a private conversation with a member of the pharmacy team.

Principle 4. Services, including medicines management

Standards met

The pharmacy is accessible to people. It obtains its medicines from reputable sources. And it stores these medicines safely and securely. Pharmacy team members generally use audit trails effectively to help them answer queries that may arise when providing the pharmacy’s services. And they make regular checks to ensure medicines are safe to supply to people. 

Principle 5. Equipment and facilities

Standards met

Pharmacy team members use equipment from recognised manufacturers when providing pharmacy services. They use the equipment with care to protect people’s confidential information.

Pharmacy details

116 High Street North
DUNSTABLE
LU61LN
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards