Jade Pharmacy (Hatfield) (1032247)

Inspection summary findings

Principle 1. Governance

The pharmacy generally manages its risks well. Its team members make records about near misses when they dispense medicines. The pharmacy uses near miss records to make improvements to safety. Team members appropriately manage people’s personal information. And they know how to protect vulnerable people. The pharmacy keeps the legal records that it needs to and generally makes sure that these are accurate.

Principle 2. Staff

The pharmacy has enough staff to safely provide pharmacy services and it has planned arrangements so that it can maintain its staffing level. The pharmacy’s team members have the right qualifications for their roles. They receive some ongoing training to help them keep their knowledge up to date.

Principle 3. Premises

The pharmacy provides its services from suitable premises. The premises are clean and largely free from clutter. The pharmacy has appropriate security arrangements to protect its premises.

Principle 4. Services, including medicines management

The pharmacy generally manages its services well. It gets its medicines from reputable suppliers and makes sure they are safe for people to use. It generally stores medicines appropriately. Its team members largely provide advice to people who receive higher-risk medicines, so they can be taken safely.

Principle 5. Equipment and facilities

The pharmacy has the right equipment and facilities to provide its services. Its team members know how to keep equipment in good working order. And they know how to access up-to-date reference sources when they provide services.