Pharmacy context
This pharmacy is situated in a parade of shops in a residential area. It mainly dispenses NHS prescriptions. And supplies some medicines in multi-compartment compliance packs to people who need help managing their medicines. The inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately
identifies and manages the risks associated with its services to help provide
them safely. The pharmacy largely keeps its records up to date and accurate. It
records and reviews any mistakes that happen during the dispensing process. It
uses this information to help make its services safer and reduce any future
risk. It protects people’s personal information and people are able to provide
feedback about the pharmacy’s services. Team members understand their role in
protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to dispense and supply its medicines safely, and they work effectively together and are supportive of one another. They do the right training for their roles. And they are provided with some ongoing training to support their learning needs and maintain their knowledge and skills.
Principle 3. Premises
The premises are secure and are suitable for the pharmacy's services. People can have a conversation with a team member which would not be overheard.
Principle 4. Services, including medicines management
Overall, the pharmacy
provides its services safely. It obtains its medicines from reputable sources
and generally manages them appropriately so that they are safe for people to
use. It takes the right action in response to safety alerts so that people get
medicines and medical devices that are safe to use. People with a range of
needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |