Pharmacy context
This pharmacy situated in a shopping parade of a suburban residential area. It is a distance-selling pharmacy, so people do not visit the pharmacy in person. Its main service is supplying NHS prescription medicines via its home delivery service. It also sells non-prescription medicines to UK residents via its website www.Ipharmac.co.uk and its webpage listed as Ipharma-direct on the e-commerce retailer website eBay.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks well. It provides the pharmacy team with written instructions to help make sure it provides safe services. The team records and reviews its mistakes so that it can learn from them. It keeps people’s information secure. And the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe services. The team members work well together and usually have the right qualifications for their role. However, delays in training for new team members and the lack of a structured ongoing training programme, could mean that gaps in team members’ skills and knowledge are not identified or supported.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s service, and it provides a professional environment for healthcare services. The pharmacy’s website provides accurate information about its services.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively. It suitably stores and maintains the equipment, and it has the facilities to secure people's information.
Pharmacy details
Room1, rear side
12 Hart Road
Fallowfield
Manchester
M147LE
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |