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Pharmacy inspections

Inspection reports and learning from inspections

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Instore Pharmacy (1040441)

Inspection outcome: Standards met

Last inspection: 18/07/2019

Pharmacy context

This community pharmacy is situated within a large superstore. It dispenses NHS prescriptions. And offers a minor ailments service and provides health checks such as blood pressure, glucose, and cholesterol testing.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies and manages the risks associated with its services. It largely keeps all the records it needs by law to ensure that its medicines are supplied safely and legally. And it asks people who use the pharmacy for their views. The pharmacy’s team members understand their role in protecting vulnerable people. They undertake regular training to keep people’s information safe. They record and review any mistakes they make when dispensing medicines to help prevent similar errors in the future.

Principle 2. Staff

Standards met

The pharmacy has enough team members for the services provided, and they work effectively together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver services safely and effectively. Team members get time set aside for ongoing structured training. This helps them keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The premises are suitable for the pharmacy’s services and they are kept secure.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally delivers its services in a safe and effective manner. It obtains its medicines from reputable sources. And it largely manages them appropriately so that they are safe for people to use. The pharmacy’s team members are helpful, and they make sure people have all the information they need so that they can use their medication safely. The pharmacy takes the right action in response to safety alerts to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.

Pharmacy details

230 High Road
South Tottenham
LONDON
N154AJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards