Inspection outcome: Standards met
Last inspection: 08/05/2019
Pharmacy context
This is a community pharmacy located near a surgery in Coventry. The pharmacy is open six days a week. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It also supplies medicines in multi-compartment compliance packs to several people living at home. And It has some clients on substance misuse treatment.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. It manages risks appropriately by recording and reviewing any mistakes its staff make. And it keeps people’s private information safe. Its asks people for their views and uses their feedback to improve its services where possible. It keeps the records required by law to ensure that medicines are supplied safely and legally. The team members understand how they can help to protect vulnerable people.
Principle 2. Staff
Members of the pharmacy team have the appropriate skills and qualifications for their roles. They are supported by the superintendent pharmacist and undertake ongoing training. This helps them keep their knowledge and skills up to date.
Principle 3. Premises
The premises are secure and adequate for the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and effectively. It gets its medicines from reliable sources and stores them appropriately. And it takes the right action if any medicines or devices are not safe to use, to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |