Inspection outcome: Standards met
Last inspection: 10/11/2022
Pharmacy context
This is a community
pharmacy located next door to a GP surgery and serves a mainly elderly
population. As well as dispensing NHS prescriptions, the pharmacy provides flu
vaccinations. The pharmacy supplies medicines in multi-compartment compliance
packs to some people who need help managing their medicines and it provides the
Community Pharmacy Consultation Service (CPCS).
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It protects people’s personal information well and it regularly seeks feedback from people who use the pharmacy. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough
team members to provide its services safely. They do the right training for
their roles. And they are provided with ongoing training to support their
learning needs and maintain their knowledge and skills. They can raise any
concerns or make suggestions and have regular informal meetings.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. Overall, the pharmacy provides its services safely and manages them appropriately. The pharmacy gets its medicines from reputable suppliers and stores them properly. And it responds appropriately to drug alerts and product recalls.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.
Pharmacy details
Cringleford Surgery
Cantley Lane
Cringleford
NORWICH
NR46TA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |