Inspection outcome: Standards met
Last inspection: 23/10/2019
Pharmacy context
This is a community pharmacy situated in a medical centre on a main road through a semi‐rural residential area, serving the local population. It mainly supplies NHS prescription medicines and it has a home delivery service. A large number of people receive their medicines in weekly compliance packs to help make sure they take them safely. It also offers other NHS services such as repeat medication dispensing, influenza vaccinations and minor ailment consultations.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team provides safe services. The team reflects on its mistakes so that it can learn from them. Team members complete training on protecting people's private information, and they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide safe services. The team members have the qualifications and experience needed for their roles and they work well together. Some team qualified members do not have regular performance reviews or participate in a structured ongoing training programme. This could mean that gaps in their skills and knowledge are not identified or supported.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has a private consultation room, so members of the public can have confidential conversations and maintain their privacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and overall, it manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively. The pharmacy also has the facilities to secure people's information.
Pharmacy details
Garswood Health Centre
Billinge Road
Garswood
WIGAN
WN40XD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |