Inspection outcome: Standards met
Last inspection: 25/04/2019
Pharmacy context
This is a community pharmacy situated in the town centre of Wigan. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over the counter medicines. It also provides a range of services such as substance misuses supplies, seasonal flu vaccinations, and a minor ailment service. A number of people receive their medicines inside multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures to help make sure the pharmacy provides services safely and effectively. Members of the team record mistakes they make so that they can learn from them. But they do not record everything that goes wrong, so they may miss some opportunities to improve. The pharmacy keeps most of the records that are needed by law. But sometimes the records are incomplete, so the pharmacy may not be able to show what has happened if it needs to. People who work in the pharmacy are given training about the safe handling and storage of data. This helps to make sure that they know how to keep private information safe.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. Members of the pharmacy team complete learning modules to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to allow private conversations.
Principle 4. Services, including medicines management
The pharmacy provides services so that they are accessible to most people. And it manages them to help make sure that they are provided safely. The pharmacy gets its medicines from reputable sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition.
Principle 5. Equipment and facilities
The pharmacy team has access to the equipment they need for the services they provide.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |