Inspection outcome: Standards met
Last inspection: 07/05/2019
Pharmacy context
This is a community pharmacy near a major route into Wigan town centre. It is situated in the residential area of Ince, south-east of Wigan. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services, including seasonal flu vaccinations, a minor ailment service and emergency hormonal contraception. A number of people receive their medicines inside multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures to help make sure it provides services safely and effectively. But it does not record everything that goes wrong and does not always try to identify the things that may have caused mistakes. So it may miss some opportunities to improve. The pharmacy keeps the records it needs to by law. Staff are given training about the safe handling and storage of data, so that they know how to keep private information safe.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are properly trained for the jobs they do. Members of the pharmacy team complete learning modules to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to allow private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And they are suitably managed to help make sure that they are provided safely. The pharmacy gets its medicines from appropriate sources, manages them safely and carries out regular checks to help make sure that all its medicines are in good condition.
Principle 5. Equipment and facilities
The pharmacy team has access to the equipment they need for the services they provide.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |