Inspection outcome: Standards met
Last inspection: 23/05/2019
Pharmacy context
The pharmacy is located in Hollinswood, Telford. The pharmacy provides a range of services including: medicines use reviews, new medicine service, the provision of treatment services to substance misuse clients and a prescription collection and delivery service. Some medicines supplied from the pharmacy are provided in pill pouches, a form of compliance aid. These are assembled off site at a hub pharmacy. The pharmacy opening hours are: Monday to Friday 9am to 5.30pm, Saturday 9am to 1pm and closed on Sunday.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written instructions to help make sure they work safely and effectively. They record their mistakes so that they can learn from them, then act to help avoid the same things going wrong in the future. The pharmacy keeps the records that it needs to by law. And members of the pharmacy team are trained so that they know how to keep people's private information safe.
Principle 2. Staff
There are enough staff to provide services safely and effectively. Pharmacy team members have the training they need for the work they do. And they participate in ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy environment is safe and appropriate for the services provided.
Principle 4. Services, including medicines management
The pharmacy offers a wide range of services and takes steps to make them easy to access. The pharmacy manages its services well to help make sure they are provided safely. It obtains its medicines from reputable suppliers. And the team makes additional checks to make sure medicines are in good condition.
Principle 5. Equipment and facilities
The pharmacy equipment is safe and appropriate for the services provided.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |