Inspection outcome: Standards met
Last inspection: 03/08/2022
Pharmacy context
This is a community pharmacy located on a residential street near the University of Southampton. It serves its local population, which includes students, and is open six days a week. The pharmacy sells a range of over-the-counter medicines, dispenses NHS prescriptions, provides flu vaccinations and supplies medicines in multi-compartment compliance aids for people to use while living in their own homes.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are safe and effective. The pharmacy keeps the records it needs to by law, and it records its mistakes. Team members keep people's information safe, and they understand their role in helping to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. It makes sure its team members are appropriately trained for the jobs they do. Team members support one another, and they are comfortable about providing feedback so that they can improve the quality of the pharmacy's services.
Principle 3. Premises
The pharmacy’s premises provide a professional environment for people to receive its services. The pharmacy is cleaned with extra care since the start of the pandemic. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and makes them accessible for people. Team members make the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy team gets its medicines and medical devices from appropriate sources and stores its medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |