Inspection outcome: Standards met
Last inspection: 12/03/2025
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Pharmacy context
This is a community pharmacy adjacent to a medical centre in the village of Herrington. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. It delivers medicines for some people to their homes and supplies some people with their medicines in multi-compartment compliance packs to help them with taking their medicines properly. The pharmacy team also provides the NHS Pharmacy First service.
This was a reinspection following an inspection in September 2024, where enforcement action was taken against this pharmacy. The Improvement Notice has subsequently been met. The pharmacy did not meet Standards 1.1 and 1.2. This reinspection focused on those Standards which had previously not been met and some core standards relating to patient safety. Following the last inspection, the pharmacy has made improvements to the range of standard operating procedures, which are relevant to the services provided. And the team work to the updated procedures. The pharmacy team now follow a formal process to record, review and learn from events when things have gone wrong.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 4. Services, including medicines management
Pharmacy details
Philadelphia Lane
Herrington Burn
HOUGHTON LE SPRING
DH44LE
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |
Inspection History
- September 2024 - View inspection report (PDF 118.9KB)
- February 2024 - View inspection report (PDF 115.9KB)
- February 2024 - Improvement action plan
- July 2023 - View inspection report (PDF 114.4KB)
- July 2023 - Improvement action plan
- September 2022 - View inspection report (PDF 114.9KB)
- September 2022 - Improvement action plan