Inspection outcome: Standards met
Last inspection: 30/03/2022
Pharmacy context
This is a pharmacy located in the grounds of a medical centre in a rural town. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. It offers a range of services including smoking cessation and a seasonal ‘flu vaccination service. This inspection visit was carried out during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. Its team members record and review things that go wrong so that they can learn from them. And they take action to help stop mistakes from happening again. The pharmacy keeps the records it needs to by law. It keeps people’s private information safe. And its team members understand how to recognise and report concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. They are properly trained for the jobs they do. And they feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is very clean and tidy. It is secure and has enough space to allow safe working. And the pharmacy layout has been designed to provide services effectively and to protect people’s privacy.
Principle 4. Services, including medicines management
The pharmacy’s services are easy for people to access. If it can’t provide a service, it directs people to somewhere that can help. The pharmacy’s working practices are safe and effective. It stores medicines appropriately and carries out some checks to help make sure that they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. Its team members use equipment and facilities in a way that protects people’s privacy.
Pharmacy details
The Pharmacy Unit
Station Medical Centre
Station Approach
Hereford
HR11BB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |