Inspection outcome: Standards met
Last inspection: 19/01/2024
This is a recently registered independent community pharmacy situated in a large residential estate in Warwick, Warwickshire. It sells a range of over-the-counter medicines, dispenses prescriptions, and it administers seasonal flu vaccinations. The pharmacy also dispenses medicines in multi-compartment compliance packs for one person who needs assistance in managing their medication at home.
Inspection summary findings
Principle 1. Governance
The pharmacy has systems to help ensure risks associated with its services are identified and managed. It keeps the records it needs to by law, and it has processes to protect people’s confidential information. Team members record and review their mistakes so that they can learn and improve from these events. And they understand how they can help and protect vulnerable people.
Principle 2. Staff
Members of the pharmacy team have the appropriate skills and qualifications to deliver the pharmacy's services. And they can manage their current workload safely.
Principle 3. Premises
The pharmacy is clean and it is suitable for the provision of healthcare services. It has consultation rooms, so people visiting the pharmacy can receive services and speak to team members in private.
Principle 4. Services, including medicines management
Overall, the pharmacy supplies medicines safely and people with diverse needs can access its services. It gets its medicines from licensed wholesalers and team members take the right action in response to safety alerts and medicine recalls so that people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. Equipment is suitably maintained and team members use the equipment in a way that protects people’s privacy and dignity.
Lower Heathcote Square
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies
|The pharmacy has not met one or more of the standards for registered pharmacies
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards
|The pharmacy meets all the standards
|The pharmacy has not met one or more standards