Inspection outcome: Standards not all met
Last inspection: 07/10/2025
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Improvement action plan
Pharmacy context
This is a community pharmacy on a main street in Rothesay, Isle of Bute. Its main activity is dispensing NHS prescriptions. And it provides medicines in multi-compartment compliance packs to help people take their medicines at the right times. The pharmacy provides a medicines’ delivery service and the NHS Pharmacy First service.
This was a full reinspection following an inspection in April 2025 where the pharmacy did not meet Standards 1.1, 1.5, 1.6, 2.2, 4.2 and 4.3. Since the last inspection, team members have been enrolled on the appropriate accredited training for their roles. And most team members have read the written procedures. But team members are still not following all documented procedures, including for newly implemented private services. And although private prescription entries have improved, the pharmacy isn’t completing entries for its new private services. Storage of its higher risk medicines has improved, but its expiry date checking process is not robust.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
Pharmacy details
63 Victoria Street
Rothesay
Isle of Bute
PA20 0AP
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.